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Return & Refund

Physical Products: We strive to provide you with the best quality products at Online Panditjii. However, if you are not satisfied with your purchase, we offer a straightforward return and refund policy for physical products.

  1. Returns: You may request a return within 7 days from the date of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Please contact our customer support team to initiate the return process.

  2. Refunds: Once we receive and inspect the returned product, we will notify you of the status of your refund. If the return is approved, a refund will be processed to your original payment method within 14 days. Please note that shipping fees and any applicable taxes are non-refundable.

Online Pooja Packages: At Online Panditjii, we strive to ensure your satisfaction with our online pooja packages. However, due to the nature of our services, refund requests for online pooja packages are subject to specific conditions.

  1. Cancellation: You may request a cancellation and refund for your online pooja package up to 2 days before the scheduled date of the pooja. Please note that a cancellation fee may apply, and the refund amount will be subject to deduction of any applicable charges.

  2. Non-Availability of Panditji: In the unlikely event that we are unable to provide a panditji for your booked online pooja package, we will offer you the option to reschedule the pooja or provide a full refund of the package amount.

  3. Satisfaction Guarantee: We are committed to your satisfaction with our online pooja packages. If you are not satisfied with the conducted pooja, please contact us within 7 days of the scheduled date, and we will review your case. Refunds, if applicable, will be processed on a case-by-case basis.

General Terms:

  • To initiate a return or refund request, please contact our customer support team with your order details.

  • Refunds may take 20 days to reflect in your account, depending on your bank or payment provider.

  • Any costs associated with return shipping for physical products are the responsibility of the customer, unless the return is due to our error.

Please note that specific terms and conditions for returns and refunds may vary based on the type of product or service. It is recommended to review the respective product/service descriptions and any additional terms provided at the time of purchase.

If you have any further questions or require assistance regarding returns or refunds, please don't hesitate to reach out to our customer support team. We are here to help you and ensure your satisfaction with our products and services.

Last Updated: 24.06.2023

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